1. Refer accounts for collection
before it is to late
2. Know your customers individually
3. Keep your credit records current
4. In periods of concern tighten
credit & collection policies
5. Try to discourage extend payment
terms
6. Pursue partial payments with
requests for the balance
7. Shorten your collection & credit
schedule
8. Keep your lines of communication
open
9. Try to resolve disputes quickly
10. Don't assume that client's know
your credit policy
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